Terms, Health Declaration & Privacy Policy

1. General. These Terms govern the rental of the TENS Elle 2 childbirth TENS kit (the “Kit”) from Pushee (“we”, “us”) and the use of our website. Ordering a Kit, paying for it, checking “I have read and agree to the Terms,” or receiving the Kit — any one of these constitutes full agreement to these Terms, the Health and Use Declaration, and the Privacy Policy. Anyone who does not agree is asked not to order. The rental is intended for pregnant women aged 18 and over, for personal use only, within Israel only. We may refuse to rent or cancel an order for any reasonable reason (including lack of stock, an unapproved declaration, or concern about unsafe use); in such a case the full amount paid will be refunded.

2. What the Kit includes. A TENS Elle 2 device, two cables, a new set of electrodes in a sealed package, batteries, a neck strap, a pouch, Hebrew instructions, and a return bag. Electrodes and batteries are consumables and are not returned. All other items remain our full property at all times and are returned at the end of the rental. An additional electrode set can be purchased separately.

3. Rental fee, payment, and deposit. Rental fee:

Prices are final. The Kit is reserved only after full payment and our confirmation. A ₪300 deposit is charged before handover. The deposit is refunded in full within 3 business days after the Kit is returned complete, on time, and in good condition, less any amounts under Section 7, if applicable. The renter agrees that we may offset against the deposit any amount owed to us under these Terms, and to pay any balance beyond the deposit within 7 days of our demand.

4. Rental period. The Kit is handed over at week 37 of pregnancy, or at another date agreed in writing, and is returned within 5 days of the birth. The renter will notify us of the birth within 48 hours, and of any delay in the birth beyond the estimated date. The rental may be extended by prior written arrangement, for an additional fee, subject to availability.

5. Handover, inspection, and return. Handover by self pickup at the Tel Aviv or Jerusalem pickup point by prior arrangement, or by courier to the address given in the order, within the service areas listed on the site. Handover to the renter’s partner or someone on her behalf counts as handover to the renter. At handover, we document the Kit’s condition by photograph. The renter must check the Kit’s contents and try the device on her leg within 24 hours of receipt, and report any shortage or fault to us immediately — absent a report within 24 hours, the Kit is deemed to have been delivered complete and in working order. In the event of a fault reported before the birth, we will make a reasonable effort to replace the device promptly, subject to stock; replacement or a refund of the rental fee is the sole and exclusive remedy for a fault. Return is to the pickup point by prior arrangement, or by courier pickup from home for those who chose the package that includes pickup, in the return bag, with the pouch closed and all items inside, without used electrodes. The renter is responsible for the Kit and its completeness from the moment of handover until its actual return to us, including during hospitalization, travel, and any delivery she arranged herself.

6. Cancellations and refunds. Cancellation up to 7 days before the scheduled handover date: full refund less a ₪15 cancellation fee. Cancellation within 7 days of handover, up to handover: refund less ₪50; if the Kit has already been shipped, also less the shipping cost. From the moment of handover, there is no refund, even if the device was not used in the birth for any reason (rapid labor, cesarean section, early epidural, a decision not to use it). Birth before the scheduled handover date: full refund less ₪15, subject to written notice. Nothing herein derogates from the renter’s rights under the Consumer Protection Law, 5741-1981, and the regulations thereunder.

7. Delay, damage, and loss. The following amounts are agreed, pre-estimated liquidated damages reflecting the cost of repair, replacement, and lost rental days:

These amounts are offset against the deposit; any balance beyond the deposit is paid by the renter within 7 days of a written demand. Reasonable wear from normal use is not considered damage. Photographs of the Kit at handover and return will serve as evidence of the Kit’s condition.

8. Use of the device, limitation of liability, and indemnification. The TENS device is solely a means of pain relief. It is not medical treatment, does not replace medical accompaniment, supervision, or advice, and we do not provide medical advice of any kind. We do not guarantee pain relief or any particular outcome, and the renter is aware that the device’s effect varies from woman to woman. The device shall be used solely in accordance with the manufacturer’s instructions, the instruction sheet included with the Kit, and the Health and Use Declaration; the renter is responsible for consulting her doctor or midwife before use and for ensuring that use is suitable for her condition. The renter declares that the statements she made in the Health Declaration are true and complete, and she is aware that we rely on them. The renter bears full and exclusive responsibility for any damage, injury, or expense caused to her, to the fetus, or to a third party as a result of use not in accordance with the instructions, an inaccurate declaration, use contrary to a medical professional’s guidance, or transferring the device to another person. Our total liability to the renter, on any grounds whatsoever, is limited to the amount of the rental fee actually paid; we shall not be liable for indirect, consequential, or special damage, and this limitation shall not apply to damage caused by our sole negligence or where the law does not permit such a limitation. The renter shall indemnify us for any third-party claim or demand arising from her breach of these Terms. The Kit is for the renter’s use only and may not be transferred, lent, or sub-let to another person. The device is supplied “as is,” in good working order and tested as of the handover date; we make no representation or undertaking beyond what is stated in these Terms.

9. Force majeure. We shall not be liable for delay, non-delivery, or non-collection caused by circumstances beyond our control, including a security situation, strike, extreme weather, or a courier company malfunction. In such a case we will offer an alternative handover or a full refund, and this shall be the sole remedy.

10. The website and intellectual property. The content on the site, including the name Pushee, the logo, the texts, the images, and the instructional videos, are our property or used under lawful license, and may not be copied, distributed, or used commercially without written permission. The information on the site is provided for general informational purposes only and does not constitute medical advice; customer reviews and recommendations reflect personal experience only.

11. Miscellaneous. These Terms are governed solely by Israeli law. Exclusive jurisdiction is given to the competent courts of the Tel Aviv or Jerusalem district. We may update these Terms from time to time; each order is governed by the version in effect at the time it was placed. If any provision of these Terms is held invalid, the remaining provisions shall remain in effect. Notices between us and the renter shall be given by WhatsApp or email as provided in the order, and shall be deemed written notice for all purposes. For questions and inquiries, please contact us via the contact details listed on the site.

I declare and undertake to Pushee that:

1. I am 18 years of age or older, pregnant, and renting the TENS Elle 2 device for my personal use only.
2. I do not have a pacemaker, an implanted defibrillator, or any other implanted electrical device.
3. I do not have epilepsy or a history of seizures.
4. I do not have a diagnosed heart condition or heart rhythm disorder.
5. The skin on my lower back is intact — no wounds, rash, fresh scars, or loss of sensation.
6. I am not aware of any medical condition of mine or of the fetus for which TENS use is not recommended (including a high-risk pregnancy), or I have received explicit approval for use from my treating physician.
7. I undertake: not to use the device before week 37 of pregnancy unless labor has begun; not in water, in a bath, or in the shower; not on the abdomen, neck, head, or face; not while driving; not during fetal monitoring except with the medical team’s approval; and to remove the device before an epidural or surgery, or at any time per the medical team’s instruction.
8. I have read the instruction sheet and will use the device according to it and according to the manufacturer’s instructions only. I will tell the delivery-room team that I am using a TENS device.
9. I am aware that the device is solely a means of pain relief, that it does not replace medical accompaniment or advice, that there is no guarantee of pain relief, and that if in doubt I must consult a doctor or midwife before use.
10. I will stop using it immediately if I feel skin irritation, unusual pain, or a device malfunction, and will notify Pushee of this.
11. The device is for my use only and I will not transfer it to another person.
12. My declarations are true and complete, and I am aware that Pushee relies on them. I bear full responsibility for any damage caused by an inaccurate declaration or by use not in accordance with the instructions.

☐ I have read, understood, and confirm the Health and Use Declaration

Full name: ____________   ID number: ____________   Date: ____________

1. General. Pushee (“we”, “us”) respects your privacy. This policy explains what information we collect on the site and during the rental process, for what purpose, with whom it is shared, and what your rights are. This policy is subject to the Privacy Protection Law, 5741-1981, and the regulations thereunder. Using the site and ordering a Kit constitute agreement to this policy. You are under no legal obligation to provide information, but without the required information we will not be able to rent you a Kit.

2. What information we collect. Identifying and contact details (full name, ID number for the Health Declaration and rental agreement, phone, email, and delivery address); pregnancy-related information (estimated due date, week of pregnancy at order time, and your confirmed Health and Use Declaration — sensitive information we handle accordingly); operational information (handover and return dates, the device number assigned to you, photographs of the Kit at handover and return, and our correspondence with you by WhatsApp and email); payment information (payment confirmation and receipt details — payment itself is made with the payment provider, Bit, and we do not receive or store credit card numbers); and browsing information (IP address, browser type, pages viewed, via cookies and analytics tools, which can be blocked in your browser settings).

3. What the information is used for. Carrying out the rental (reserving a device, coordinating handover and pickup, communicating with you around the birth); safety (confirming that use of the device is suitable for you based on your declaration); legal obligations (issuing receipts and keeping records as required by law); protecting our rights (documenting your consent to the Terms and Declaration, handling disputes); improving the service (statistical analysis without personal identification); and marketing, only with your explicit consent, which you may withdraw at any time.

4. Who the information is shared with. We do not sell, rent, or transfer your information to third parties for marketing purposes. Information is transferred only to suppliers that serve our operations, and only to the extent required: the courier company (name, phone, address), the payment provider and receipt-issuing software (name and amount), and the website and forms platform. The Health Declaration is not transferred to any supplier. We will disclose information if required by law, a court order, or a competent authority’s demand, or to protect our rights in a legal proceeding.

5. How long information is kept. The Health Declaration and pregnancy-related information are deleted 12 months after the end of the rental, unless a dispute requires them to be kept. Receipts and financial records are kept for the period required by law (7 years). Photographs of the Kit are deleted after the deposit is refunded, unless there is a dispute.

6. Information security. Information is stored on cloud services protected by password and two-factor authentication, with access restricted to the business’s operators only. We take reasonable measures to protect information, but absolute security cannot be guaranteed. In the event of a security incident we will act in accordance with the law and update you as required.

7. Your rights. You are entitled to review the information held about you, to request its correction or deletion, and to withdraw consent to marketing, by contacting us via the contact details listed on the site. We will respond within 30 days. Deletion will not apply to information we are required to keep by law or in order to protect our rights.

8. Minors. The service is intended for women aged 18 and over. We do not knowingly collect information from minors.

9. Changes to this policy. We may update this policy from time to time. The updated version will be published on the site, with the update date shown at its top.

10. Contact. For any question regarding privacy, you may contact us via the contact details listed on the site.